DealWise AI
Last Updated: October 6, 2026

DealWise AI – Privacy Policy

This Privacy Policy explains how DealWise AI, LLC (“DealWise,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you access or use the DealWise AI platform, website, software, and related services (collectively, the “Platform”).

1. Information We Collect

We may collect the following categories of information:

  • Account information such as name, email address, company name, and login credentials
  • Financial modeling inputs including rent rolls, lease terms, purchase assumptions, operating expenses, and debt assumptions
  • Uploaded documents such as offering memorandums, leases, financial statements, and property reports
  • Usage data including pages visited, features used, session duration, and interaction data
  • Device and technical information such as IP address, browser type, operating system, and device identifiers
  • Payment and billing information processed through third-party payment providers

2. How We Use Information

We use collected information to:

  • provide and operate the Platform
  • generate financial models, projections, and AI-driven analysis
  • improve platform performance and user experience
  • develop new features and services
  • monitor usage and detect security issues
  • communicate with users regarding accounts, updates, and support
  • process subscription payments and billing
  • comply with legal obligations

3. AI and Data Processing

The Platform uses artificial intelligence models operated by a third-party provider under a commercial agreement to generate analytical insights and to read the documents you upload. These models are not run on DealWise infrastructure: the relevant content is transmitted to that provider and processed there. Under that agreement your content is not used to train the provider's models.

What is sent depends on the feature. Reading a lease, an operating statement, an offering memorandum or a comparable-sale sheet sends the text of that document, and for scanned files the file itself. Generating a deal analysis or a listing price opinion sends the figures derived from your rent roll and deal inputs — which include tenant and guarantor names, any credit rating or internal grade you have recorded against them, and lease dates. Running a tenant risk analysis sends that tenant's details on their own, from your records rather than from any document.

User-provided data is processed by these systems in order to:

  • perform underwriting calculations
  • generate scenario modeling outputs
  • improve the Platform's own functionality — never to train the provider's models, which is contractually excluded

DealWise AI may use aggregated and anonymized data to improve system performance. We do not sell identifiable financial modeling data.

DealWise AI may also publish aggregated, anonymized insights and market research derived from Platform data — for example, how far the cap rates stated in offering memoranda sit from what the underlying rent rolls support. Anything published this way is aggregated across many properties and stripped of anything identifying a user, a property, a tenant or a transaction. We will not publish figures traceable to any individual deal, and we do not sell this data.

4. Document Uploads

Users may upload financial and real estate documents to the Platform.

DealWise does not claim ownership of uploaded documents.

Users are responsible for ensuring they have authority to upload and use such materials.

Uploaded content is stored electronically and, to provide the analysis features, the text and in some cases the file itself is transmitted to the artificial intelligence provider described in section 3. This includes lease documents, operating statements, offering memoranda and comparable-sale sheets, together with any third-party information they contain.

Because uploaded documents frequently contain information belonging to tenants, guarantors, sellers and other third parties, users are responsible for confirming that their own obligations permit disclosure to a service provider of this kind before uploading.

5. Service Providers We Send Your Data To

DealWise relies on established service providers to run the product. Information reaches them in the ordinary course of doing so:

An artificial intelligence provider, which receives the contents of documents you upload and the deal figures used to produce an analysis or a price opinion, under an agreement that does not permit training on your content.

A payment processor, which receives your email address and billing details. DealWise does not store full card numbers.

A mapping and address-lookup provider, which receives a deal's address as you type it and the locations of the deals shown when you open the map. It receives no rent rolls, figures, or documents.

Authentication and file storage, application hosting, email delivery, and error monitoring providers, each receiving only what that function requires.

If you need these providers named individually — as a sub-processor schedule for your own compliance or vendor-review obligations — write to support@dealwiseai.com and we will provide the current list.

6. Payment Processing

Subscription payments are processed by a third-party payment provider.

DealWise does not store full credit card numbers.

Payment providers may collect and process billing information in accordance with their own privacy policies.

7. Data Sharing

We may share information:

  • with service providers that help operate the Platform
  • with payment processors and infrastructure providers
  • when required by law or legal process
  • to protect the security and integrity of the Platform
  • at your direction, with an AI assistant you connect to your account (see section 12)

We do not sell personal information or identifiable financial modeling data.

8. Data Storage and Security

We implement reasonable administrative, technical, and organizational safeguards to protect information.

However, no electronic system can be guaranteed to be completely secure.

Users acknowledge that data transmissions and storage involve inherent risk.

9. Data Retention

We retain user information for as long as necessary to:

  • provide the Platform
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

Users may request account deletion subject to operational and legal requirements.

10. User Rights and Choices

Users may:

  • update account information
  • request deletion of their account
  • contact us regarding data practices

Certain data may be retained for legitimate business or legal purposes.

11. Cookies and Analytics

The Platform may use cookies, analytics tools, and similar technologies to understand usage patterns and improve functionality.

Users may adjust browser settings to limit cookies, though some features may be affected.

12. Third-Party Services

The Platform may integrate with third-party services including payment providers, analytics tools, and cloud infrastructure providers.

These services operate under their own privacy policies.

You can connect your DealWise account to an AI assistant, such as Claude. When you approve a connection, that assistant can read your deals — their names, addresses, prices, rent rolls, the figures DealWise derives from them and any price opinion — whenever you ask it to. Once your information reaches the assistant, it is handled under that assistant’s own terms and privacy policy, not ours. A connection can read your account and, when you ask it to, start a new deal in it with the basic details you give it (its name, address, property type, price and size), for you to add documents to. It cannot change or delete anything already in your account. You can remove a connection at any time in the assistant’s settings.

13. Children’s Privacy

The Platform is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

14. Changes to this Privacy Policy

DealWise AI may update this Privacy Policy from time to time.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

15. Contact Information

DealWise AI, LLC

support@dealwiseai.com

See also the Terms & Conditions governing use of the Platform.